FAQ

There is no limit to where you can bring the costume to take photos.

However, please be mindfull of your surroundings and do not take photos where it is not allowed, or is in the way of others.

Please also remember that there is a warranty for any unwashable stains, tear, or damage, so do not wear in environments where this may happen.

Please return your rental costume and equipment to the Animaid shop located inside The Otaking Amsterdam (Spuistraat 84A, 1012 TX Amsterdam, Netherlands).

Everything must be returned by 17:00 Amsterdam time (GMT+1), or we will need to charge the full warranty amount.

If any of the costumes, wigs, equipment or any other items are returned with new unwashable stains, tear, damage, or loss, then we will charge the full warranty amount listed in the description of each rental product item.

Best way to contact us is via Instagram:

https://instagram.com/animaid_nl